Every property manager asks for it

General liability for HVAC contractors.

Helps you take on the next job. It responds when a condensate line floods the ceiling below, a torch scorches a wall, or someone trips over the old unit in the hallway, and it is what the property manager asks to see before the crew shows up.

  • Covers water and fire damage your work causes to other property, and injury to others
  • Completed operations for the install that fails next season
  • Refrigerant, fungi, and your own work are the lines we read first

Prefer to talk? Call +1 802-GOT-RIZA · Sun to Sat, 8am to 8pm ET

What it does not cover

Does general liability cover water damage from a condensate line, and the unit that fails next season?

Usually yes for the damage your work does to someone else’s property, like the ceiling under a backed-up condensate line, and for damage a finished install causes later under completed operations. Usually no for redoing your own work or replacing the unit itself. Refrigerant release, fungi, and slow leaks are often excluded or capped, so we read those lines before you see a price.

How general liability works for any business

Markets we place through.

Progressive Commercial
Chubb
Travelers
Nationwide
AmTrust
CNA
biBerk
ERGO NEXT
THREE

Three things that go wrong on HVAC jobs.

And the coverage that answers each one.

Coverage A · Property damage

If the condensate line backs up.

  • The drain pan overflows into the ceiling below.
  • The ceiling is covered. Clearing the line you installed is not.
  • We flag that line on every policy we read.

Incident

Condensate backup, unit 3C

Under review
DamagedCustomer’s finished ceiling
Repair estimate$7,200
Clearing the lineYour rework · not a claim
Coverage A · Property damage
The ceiling is covered. The line is yours.The most misread line in the policy.

Coverage A · Bodily injury

If someone gets hurt around your work.

  • A tenant trips over the old condenser staged in the hallway.
  • The carrier steps in and defends the claim.
  • You keep working.

Claim

Lakeside Apartments

Reported · Sep 4
What happenedTenant tripped over the staged condenser
Who was harmedThird party
Occurrence limit$1,000,000
Coverage A responds
Carrier assigned. Defense included.Sent to the adjuster by your broker · 9:14 AM

Completed operations

If the install fails next season.

  • A furnace you set in the fall cracks a heat exchanger in January.
  • What matters is when the damage happened, not when you invoiced.
  • We read this wording before you sign.

Timeline

Furnace changeout · Lakeside

15 months
OCT 3Install closed, invoice paidOngoing-operations coverage ends here.
JAN 18, NEXT YEARHeat exchanger cracks, home damagedCompleted-operations coverage may respond.
Included · aggregate $2,000,000Read before signing ✓

The lines HVAC contractors should read.

Three places in the policy where HVAC claims are won or lost.

Your work, and the damage it causesReplacing the coil is yours. The ruined ceiling under it is a claim.
Refrigerant, combustion, and fungiPollution and fungi exclusions reach into HVAC work. Ask before the changeout, not after.
Additional insured and primary wordingThe property manager’s contract decides the endorsement. Issued from the policy as written.

Placing the policy is half the job.

We stay for the other half. Four things that happen when a broker is on the account.

Meet the property manager’s requirements.
Keep the crew rolling.

  • Contract requirements turned into a checklist
  • Coverage checked before the bid
  • Certificates ready to send
  • One broker on the phone with the property manager
New contractLakeside Apartments · service contract
Received 9:41 AM
Insurance requirement$2M GL + additional insured, primary
9-page contractReviewing insurance language
Requirement review3 of 3 matched
General liability$2M each occurrence
Matched
Additional insuredPrimary and noncontributory
Matched
Certificate holderLakeside Property Management
Matched
ActivityToday
9:41Contract received and read
9:43Requirements checked against the policy
9:47Certificate drafted for Lakeside Apartments · service contract
PDF
Certificate packageLakeside · ready to send
Send COI

Meet the property manager’s requirements.
Keep the crew rolling.

  • Contract requirements turned into a checklist
  • Coverage checked before the bid
  • Certificates ready to send
  • One broker on the phone with the property manager
New contractLakeside Apartments · service contract
Received 9:41 AM
Insurance requirement$2M GL + additional insured, primary
9-page contractReviewing insurance language
Requirement review3 of 3 matched
General liability$2M each occurrence
Matched
Additional insuredPrimary and noncontributory
Matched
Certificate holderLakeside Property Management
Matched
ActivityToday
9:41Contract received and read
9:43Requirements checked against the policy
9:47Certificate drafted for Lakeside Apartments · service contract
PDF
Certificate packageLakeside · ready to send
Send COI

Add a tech or an install crew.
Keep the same policy.

  • A new class of work added mid term
  • Subcontractor certificates collected before the electrician starts
  • Limits raised when the next contract asks
  • One account record, not a new application
Coverage reviewAccount record
Updated
HVAC payroll$480k$590k
Subcontractors13
Class endorsementIssued
Same account, same brokerCertificate updated · sent
ActivityToday
9:52HVAC payroll updated, $480k to $590k
10:05Subcontractors updated, 1 to 3
11:20Class endorsement, carrier confirmed
COI
CertificateCertificate updated · sent
Sent

Report the leak once.
We stay on it.

  • Photos and the tech’s notes organized for the carrier
  • Adjuster assigned, and you get the name
  • The your work line explained in plain words
  • We chase status so you do not have to
ClaimCondensate backup, unit 3C
Reported
What happenedDrain pan overflowed, ceiling below ruined
Who was harmedCustomer’s property
AdjusterA. Reyes · direct line on file
StatusDefense included
Status checked by your brokerYour broker is on the thread
ActivityToday
9:14Reported once, to your broker
9:31Sent to the carrier with the file attached
10:05Adjuster assigned, direct line on file
CL
Next stepAdjuster call, your broker on the line
On calendar

Renewal is a comparison,
not a rubber stamp.

  • Payroll by class and the year’s installs go into one submission
  • Every market we place through gets a look
  • Refrigerant and fungi lines compared side by side
  • Stay or switch, your call
CompareCurrent vs option
Side by side
Price$12.4k$10.7k
Occurrence limit$1M$2M
FungiExcludedSublimit included
Option BSelected
Stay or switch, your callOption selected
ActivityToday
MonCurrent policy received, terms read
WedOptions placed side by side, coverage first
FriOption selected, packet drafted
PDF
Renewal packetReady to sign
Open

What changes the price.

Five things that move the price for an HVAC shop. Published averages are not your price.

01
Your operations mix.

Service, changeouts, new construction, commercial and mechanical, refrigeration. Each carries different completed-work and property-damage questions, and different rates.

02
Subcontractors.

The electrician, the crane, the duct crew. Uninsured subs can be charged to your policy and pull you into their claims.

03
Contracts.

Additional insured, primary and noncontributory, waivers. The property manager’s contract sets terms your policy has to be able to meet.

04
Your largest project.

It shapes limits, the umbrella question, and what an underwriter asks about.

05
Prior claims and how they closed.

Carriers price on history and on what changed since.

Where general liability stops.

These usually come next for an HVAC shop. Each has its own policy and its own page.

The limit

If required
$5M askedWhen the contract wants more than the policy carries
Umbrella

When a contract asks for more limit than the policy carries. Sits on top of general liability and auto.

Explore umbrella

Payroll

Required
5 on the crewKicks in with the first W-2
Workers’ compensation

With the first hire. Tech injuries on the roof live here, not on general liability.

Explore workers’ comp

Fleet

Scheduled
3 vans · 1 box truckBusiness-owned, hired and non-owned
Commercial auto

With the first van. The driving, the drivers, and the wrecks.

Explore commercial auto

Gear on site

Travels
$35,000Gauges, recovery machine, vacuum pump
Tools & equipment

When gear leaves the shop. Covered in the van, on the roof, and in between.

Explore tools & equipment

A better renewal starts with the policy you already have.

Already insured? Send it once. We compare it with today’s options.

Send

PDFCurrent policy.pdfGeneral liability · Auto · Workers’ comp
Policy received
01

Send your current policy. No blank forms.

Compare

Liability limit$1M$2M
Deductible$2,500$1,000
Annual premium$6,840$6,420
02

See coverage, service, and price side by side.

Choose

Current policy$6,840 / year
Option A$6,420 / yearSelected
03

Stay or switch. We organize the next steps.

Compare my current policy

Plain answers before the next job.

The general liability questions HVAC contractors ask before they sign a contract.

Does an HVAC contractor need general liability insurance?

An HVAC contractor carries general liability because almost every customer asks for it before the work starts. A property manager wants a certificate on file before the first service call, a general contractor will not let a mechanical sub on site without one, and several state and local licensing agencies list it among the requirements to hold the license. So the law sometimes requires it and the customer nearly always does. What changes the answer is your state and the kind of work you take on, since commercial projects, new construction, and public work tend to come with their own minimums written into the contract or the permit.

Does it cover water damage from a condensate line?

General liability covers water damage from a condensate line when the water damages someone else’s property. A drain line you installed clogs, the pan overflows, and the ceiling and flooring below are ruined; the policy pays to repair them and defends you if the owner sues. It does not pay to clear or replace the line itself, because that is your own work. Slow leaks and the mold that follows are the parts to check, since many policies exclude fungi or cap it at a small limit. What changes the answer is the exclusion list on your form, so we read the fungi line before you see a price.

What about the unit that fails a season after I installed it?

The unit that fails a season after the install is the claim HVAC contractors see most, and the completed operations part of general liability is what answers it. A furnace set in the fall cracks a heat exchanger in January and the damage it causes to the home, or the injury it causes to someone in it, is a claim on the policy in force when the damage happens, not the one from the year of the install. Replacing the unit itself is generally your work and the manufacturer’s warranty, not a claim. What changes the answer is a lapse between policies, because a gap can leave a finished install with no policy on the date the damage appears.

Is refrigerant release or a torch fire covered?

A torch fire that scorches a wall during a brazing job is the kind of property damage general liability is written for, and most forms respond to it. Refrigerant release is different. Many general liability forms carry a pollution exclusion broad enough to reach a refrigerant leak, and some carriers add a limited endorsement back for HVAC work while others leave it out. Combustion byproducts from a bad flue can raise the same question. What changes the answer is the wording of the pollution exclusion on your form and whether an HVAC endorsement or a separate pollution policy sits behind it, so we read both before you see a price.

Are my subcontractors covered under my policy?

Your subcontractors are generally not covered under your general liability policy, and their work can still land on it. The electrician wiring the disconnect, the crane setting the rooftop unit, or the duct crew on a new build who injures someone on your job leaves the injured party looking at your policy, and carriers charge you for uninsured subs as if their pay were your payroll. Collect a certificate from every sub before they start, with limits at least as high as yours. What changes the answer is whether your subs carry their own policies and whether your contracts require them to, so we ask for both at the quote.

How much general liability do property managers and GCs ask for?

How much general liability a property manager or general contractor asks an HVAC contractor to carry is written into the service agreement or the subcontract, usually as a per occurrence limit and an aggregate limit, with the customer named as an additional insured on a primary and noncontributory basis. A residential service agreement asks for the standard pair most carriers quote, and a hospital, school, or commercial mechanical project often asks for more, which is where an umbrella comes in. Read the insurance page before you price the job. What changes the answer is the size of the project and who owns it, so we match the limits to the largest contract you plan to sign.

Ready for the next HVAC job?

Tell us about the work, or send your current policy.

Prefer to talk? Call +1 802-GOT-RIZA · Sun to Sat, 8am to 8pm ET