Business vehicles need it

Commercial auto for HVAC contractors.

Vans, box trucks, drivers, and the helper who drives his own pickup to the job. It starts with the name on the title and ends with the condenser riding in the back and the recovery machine on the shelf.

  • Every vehicle, driver, and trailer on one schedule
  • Hired and non-owned questions answered up front
  • The unit in the truck and the tools on the shelf, sorted to the right policy

Prefer to talk? Call +1 802-GOT-RIZA · Sun to Sat, 8am to 8pm ET

What it does not cover

Does an HVAC shop need commercial auto, and whose policy responds?

Commercial auto helps cover vehicles an HVAC business owns or uses for work: the liability when a van hits someone, and, when included, damage to the van itself. A personal auto policy typically excludes business use, the helper’s pickup is usually not yours to insure, and the unit riding in the box truck is usually a tools and equipment question rather than an auto one. Who owns the vehicle, who drives it, and how far it travels change both the coverage question and the price.

How commercial auto works for any business

Markets we place through.

Progressive Commercial
Chubb
Travelers
Nationwide
AmTrust
CNA
biBerk
ERGO NEXT
THREE

The name on the title changes the answer.

Pick how the vehicle is owned.

A business-owned van belongs on the commercial policy.

The policy lists the vehicle, the drivers, and the use. Liability, physical damage, and the trailer it tows are separate decisions with separate prices. The unit in the back is a tools and equipment question.

  • Scheduled vehicle, listed drivers
  • Physical damage is optional and priced by value
  • What rides inside is its own policy

Vehicle

2022 Transit · Van 3

Owned · scheduled
TitleLakeside Mechanical LLC
Physical damageComprehensive and collision
InsideRecovery machine · tools policy

A helper’s own pickup is not on your policy by default.

His personal auto policy is first in line, if it responds at all. Hired and non-owned coverage answers for the business when the other driver sues you.

  • The helper’s personal policy responds first
  • Hired and non-owned coverage responds for the business
  • The pickup itself is not covered by your policy

Vehicle

2019 F-150 · helper’s own pickup

Non-owned
TitleThe helper
Physical damagePersonal policy · not yours
InsideNot covered under your policy

A rental is covered for the business, not for the rental itself.

Hired auto liability answers when a rented flatbed carries a rooftop unit to the job. Damage to the rental is a separate choice, made at the counter or on your policy. A crane with an operator is the crane company’s policy.

  • Hired auto liability responds for the business
  • Damage to the rental needs hired physical damage or the counter waiver
  • The crane company’s certificate covers the crane and the lift

Vehicle

Flatbed · one-day rental

Hired
TitleRental company
Physical damageHired physical damage · optional
CraneCrane company’s policy · certificate on file

Three things that happen on the road.

And how commercial auto answers each one for an HVAC shop.

Liability · owned vehicle

If the box truck hits a parked car.

  • A tech backs the box truck into a customer’s car with a condenser in the back.
  • The commercial policy responds for the damage to the car.
  • The truck’s own repair depends on physical damage coverage. The condenser is a different policy.

Claim

Box truck · backing

Reported · Sep 4
What happenedBacked into a customer’s car
Whose damageCustomer’s car
Truck repairPhysical damage · if carried
Liability responds
Adjuster assigned. Defense included.Sent to the adjuster by your broker · 9:14 AM

Hired and non-owned

If a helper drives his own pickup to the job.

  • His personal policy is first in line, if it responds at all.
  • Hired and non-owned coverage answers for the business’s liability.
  • It does not fix his truck.

Incident

Parts run · helper’s pickup

Under review
DriverHelper, in his own pickup
Business namedYes
His truckPersonal policy · not yours
Hired and non-owned responds
The business is covered. His truck is his.The gap we see most in HVAC fleets.

Equipment · the unit in the truck

If the van is stolen with the recovery machine inside.

  • A van disappears overnight with the gauges, the vacuum pump, and a coil for tomorrow’s job.
  • The van sits on auto. The gear and the coil usually sit on tools and equipment.
  • Two policies, one phone call to us.

Timeline

Van 1 · stolen with the gear inside

Overnight
11:40 PMVan taken from the lotThe van is scheduled on the auto policy.
7:05 AMReported once, two policies respondThe recovery machine and the coil sit on tools and equipment.
Van · scheduled on autoGear and coil · tools policy ✓

Bring the schedule.

What decides the options and the price.

Every vehicle: year, make, VIN, and who drives itOwned, leased, and employee-owned used for work. The box truck counts even if it only moves units.
Radius and useLocal service calls price differently than regional commercial work and unit deliveries.
Trailers, racks, and what rides insideThe trailer may be scheduled on auto. The recovery machine and the unit are usually tools and equipment.

Placing the policy is half the job.

We stay for the other half. Four things that happen when a broker is on the account.

Meet the contract’s auto limits.
Keep the vans moving.

  • Contract auto limits matched before you sign
  • Hired and non-owned added when the helper drives his own
  • Certificates ready to send
  • One broker on the phone with the property manager
New contractLakeside Apartments · service contract
Received 9:41 AM
Insurance requirement$1M auto liability + additional insured
9-page contractReviewing insurance language
Requirement review3 of 3 matched
Auto liability$1M combined single limit
Matched
Hired and non-ownedIncluded
Matched
Certificate holderLakeside Property Management
Matched
ActivityToday
9:41Contract received and read
9:43Requirements checked against the policy
9:47Certificate drafted for Lakeside Apartments · service contract
PDF
Certificate packageLakeside · ready to send
Send COI

Meet the contract’s auto limits.
Keep the vans moving.

  • Contract auto limits matched before you sign
  • Hired and non-owned added when the helper drives his own
  • Certificates ready to send
  • One broker on the phone with the property manager
New contractLakeside Apartments · service contract
Received 9:41 AM
Insurance requirement$1M auto liability + additional insured
9-page contractReviewing insurance language
Requirement review3 of 3 matched
Auto liability$1M combined single limit
Matched
Hired and non-ownedIncluded
Matched
Certificate holderLakeside Property Management
Matched
ActivityToday
9:41Contract received and read
9:43Requirements checked against the policy
9:47Certificate drafted for Lakeside Apartments · service contract
PDF
Certificate packageLakeside · ready to send
Send COI

Add a van or a driver.
Keep the same policy.

  • A new van scheduled the day it is bought
  • A new driver checked and added mid term
  • The trailer listed, with the recovery machine on the tools policy
  • One account record, not a new application
Coverage reviewFleet schedule
Updated
Vans34
Drivers56
Vehicle endorsementIssued
Same account, same brokerID cards updated · sent
ActivityToday
9:52Vans updated, 3 to 4
10:05Drivers updated, 5 to 6
11:20Vehicle endorsement, carrier confirmed
COI
CertificateID cards updated · sent
Sent

Report the crash once.
We stay on it.

  • Photos and the police report organized for the carrier
  • Adjuster assigned, and you get the name
  • Rental and repair questions answered in plain words
  • We chase status so you do not have to
ClaimVan 3 · rear-end
Reported
What happenedRear-ended a sedan between calls
Who was hurtOther driver, minor
AdjusterA. Reyes · direct line on file
StatusRepair approved
Status checked by your brokerYour broker is on the thread
ActivityToday
9:14Reported once, to your broker
9:31Sent to the carrier with the file attached
10:05Adjuster assigned, direct line on file
CL
Next stepAdjuster call, your broker on the line
On calendar

Renewal is a comparison,
not a rubber stamp.

  • The year’s vehicles, drivers, and trailers in one submission
  • Every market we place through gets a look
  • Limits and deductibles compared side by side
  • Stay or switch, your call
CompareCurrent vs option
Side by side
Price$16.9k$14.6k
Liability limit$1M$1M
Box truckLiability onlyPhysical damage added
Option BSelected
Stay or switch, your callOption selected
ActivityToday
MonCurrent policy received, terms read
WedOptions placed side by side, coverage first
FriOption selected, packet drafted
PDF
Renewal packetReady to sign
Open

What changes the price.

Five things that move the coverage and the price for an HVAC fleet.

01
Who holds the title.

Business-owned goes on the commercial policy. Employee-owned raises the hired and non-owned question. Rented is its own line. The crane is the crane company’s policy, not yours.

02
Who drives.

Listed drivers and their records move the rate. A new hire with a bad record moves it a lot.

03
Radius and use.

Local service calls price differently than regional commercial work and long hauls with a unit in the back.

04
Trailers and what rides inside.

The trailer may sit on auto. The recovery machine, the gauges, and the unit usually sit on tools and equipment. Each needs a value.

05
Physical damage.

Optional. Priced on the vehicle’s value and your deductible. The box truck is the one to think about.

Auto is one part of the account.

The lines that usually sit next to it for an HVAC shop, each with its own page.

The job

Anchor
Every jobWater damage, injuries, finished work
General liability

The anchor. The clogged drain line, the slip on a wet floor, the unit that fails a season later.

Explore general liability

Payroll

Required
5 on the crewKicks in with the first W-2
Workers’ compensation

With the first hire. Tech injuries on the roof live here, not on general liability.

Explore workers’ comp

Gear on site

Travels
$35,000Gauges, recovery machine, vacuum pump
Tools & equipment

When gear leaves the shop. Covered in the van, on the roof, and in between.

Explore tools & equipment

The limit

If required
$5M askedWhen the contract wants more than the policy carries
Umbrella

When a contract asks for more limit than the policy carries. Sits on top of general liability and auto.

Explore umbrella

A better renewal starts with the policy you already have.

Already insured? Send it once. We compare it with today’s options.

Send

PDFCurrent policy.pdfGeneral liability · Auto · Workers’ comp
Policy received
01

Send your current policy. No blank forms.

Compare

Liability limit$1M$2M
Deductible$2,500$1,000
Annual premium$6,840$6,420
02

See coverage, service, and price side by side.

Choose

Current policy$6,840 / year
Option A$6,420 / yearSelected
03

Stay or switch. We organize the next steps.

Compare my current policy

Plain answers before the next job.

What HVAC contractors ask about commercial auto.

Can I keep my work van on my personal auto policy?

A work van usually cannot stay on a personal auto policy. Personal policies typically exclude business use beyond commuting, and a van titled to the business often cannot be written on one at all. A tech driving the company van to a service call and rear-ending someone is a business claim, and a personal carrier may deny it after the fact. What changes the answer is who holds the title and how the vehicle is used, so a sole proprietor’s pickup used mostly for personal errands is the gray area worth a conversation.

Is the unit in the back of the truck covered if the truck is in a crash?

The unit in the back of the truck is usually not covered by the commercial auto policy, even when the truck is. Auto liability answers for the damage the truck does to others, and physical damage answers for the truck itself; the condenser riding in the box is cargo, and cargo generally sits on a tools and equipment policy, sometimes called inland marine, or on an installation floater between the supply house and the customer’s acceptance. What changes the answer is whether the unit is listed with a value on one of those policies, so we put it there before the first delivery rather than after the first claim.

What is hired and non-owned coverage?

Hired and non-owned coverage is the part of a commercial auto policy that responds when the business is blamed for a crash in a vehicle it does not own. Hired means rented or borrowed, like the flatbed for a rooftop unit. Non-owned means a helper’s own pickup used for work. When the helper hits someone on the way to the job, his personal policy is first in line and the business can still be sued, and this coverage answers for the business. It does not repair his truck. What changes the answer is whether the endorsement is on your policy at all, because it is not automatic.

Is the crane covered under my auto policy?

The crane that sets a rooftop unit is generally not covered under your auto policy. When you hire a crane company with an operator, their auto and liability policies respond for the crane, the operator, and the lift, and your job is to collect their certificate before the pick. When you rent a crane and run it yourself, hired auto liability may respond for the business while the crane itself needs hired physical damage or the rental company’s waiver. What changes the answer is who owns and operates the crane, so we read the rental agreement and the crane company’s certificate before the unit leaves the ground.

What happens when I add a van mid-year?

Adding a van mid-year means the vehicle goes onto the schedule and the premium adjusts for the rest of the term. Most carriers give a short window for newly acquired vehicles, but a van that is on the road for weeks before anyone tells the carrier is the gap that shows up after a crash. Tell us before it goes on the road, not after, and we add it the day it is bought. What changes the answer is your policy’s newly acquired vehicle wording and whether physical damage is carried on the rest of the fleet.

Does a driver’s record change my price?

A driver’s record changes the price, because carriers rate the listed drivers and pull their motor vehicle records. A new hire with a poor record can move the premium for the whole fleet, and we tell you before you list them rather than after the renewal comes in. What changes the answer is the carrier’s form and your state, since some policies cover any permitted driver and others only the names on the schedule, and how many drivers share how many vans in the busy season.

Bring the vans. We’ll bring the schedule.

Every vehicle, driver, and trailer in one review.

Prefer to talk? Call +1 802-GOT-RIZA · Sun to Sat, 8am to 8pm ET