For the family member with paws

Pet insurance for the vet bills you do not see coming.

May reimburse eligible veterinary expenses after certain new accidents or illnesses, subject to the policy’s terms.

  • Accident only and accident and illness plans do different jobs
  • Deductible, reimbursement percentage, and limit shape what comes back
  • Preexisting conditions, waiting periods, and exclusions can change eligibility

Prefer to talk? Call +1 802-GOT-RIZA · Sun to Sat, 8am to 8pm ET

See what sits outside the policy

Pet coverage becomes real in the moments nobody plans.

The veterinary decision is about care. The insurance decision follows the plan, records, dates, deductible, reimbursement, and limit.

An accident

If your dog swallows something that should not be dinner.

  • Emergency exams, imaging, procedures, and medication may be eligible.
  • The event must fall within the plan and after applicable waiting periods.
  • The deductible, reimbursement percentage, and limit affect the claim payment.

A new illness

If your cat develops symptoms that require diagnostic care.

  • Accident and illness plans can address certain newly occurring conditions.
  • Veterinary records help establish when signs or symptoms began.
  • Preexisting, hereditary, congenital, chronic, and other exclusions vary by plan.

The claim

If eligible care turns into a reimbursement request.

  • An itemized invoice and requested medical records support the claim.
  • The deductible and reimbursement percentage shape the insurer's share.
  • The policy limit and exclusions still set the boundaries.

Three details to understand while your pet is healthy.

They become much harder to discover for the first time in an exam room.

Preexisting conditionsPrior treatment, advice, signs, or symptoms can affect whether a later expense is eligible under the policy definition.
Waiting periodsSome or all coverage may begin only after the policy’s stated waiting period has passed.
Reimbursement mathThe deductible, eligible expense, reimbursement percentage, annual or incident limit, and exclusions work together.

Pet insurance should be as clear as the care is personal.

We help you compare the plan around the pet, not just the monthly number.

Know the plan
before the surprise.

  • Accident only and illness options separated
  • Deductible and reimbursement shown together
  • Annual and incident limits compared
  • Waiting periods and exclusions called out

Know the plan
before the surprise.

  • Accident only and illness options separated
  • Deductible and reimbursement shown together
  • Annual and incident limits compared
  • Waiting periods and exclusions called out

Age and health change.
Keep the record current.

  • Age, breed, and location kept current
  • New diagnoses and treatment history recorded
  • Coverage additions reviewed when available
  • Renewal changes read before they take effect

Keep the invoice,
records, and timeline together.

  • Itemized invoice and veterinary notes organized
  • Symptom and policy dates kept together
  • Eligible expenses separated from excluded care
  • Insurer contact and decision made clear

Compare the terms,
not just the premium.

  • Premium and plan changes compared
  • Deductible, reimbursement, and limit reviewed
  • New exclusions or conditions checked
  • Stay or switch only after understanding continuity

What can change the price.

Pet insurance follows the animal, the location, and the plan design. These five details often shape the quote.

01
Species and breed.

Dogs and cats, and different breeds within each, can present different expected veterinary costs and conditions.

02
Age.

Older pets generally face more health risk, and some carriers apply entry age rules or different pricing.

03
Where the pet lives.

Veterinary costs and available products vary by location and can affect the quote.

04
The plan design.

Accident only or accident and illness, deductible, reimbursement, limit, and optional benefits all affect cost.

05
Health history and timing.

Prior conditions, signs, treatment, enrollment date, and waiting periods can affect eligibility and available terms.

What belongs beside pet insurance.

The pet is part of the household. These policies protect different parts of the home and life around them.

At home

Property
House + belongingsLiability and loss of use
Homeowners insurance

For the home, belongings, liability, and certain living expenses after a covered loss.

Explore homeowners

At a rental

Belongings
Your stuffLiability + loss of use
Renters insurance

For belongings and personal liability when the building belongs to a landlord.

Explore renters

On the road

Personal
Cars + driversLiability and physical damage
Personal auto

For household vehicles, drivers, and the choices that matter after an accident.

Explore personal auto

Everything together

Riza
One relationshipBusiness and personal
All coverage

See the coverage overview and choose the place that makes sense to start.

Explore all coverage

Plain answers for pet parents.

Plain answers about plans, vet bills, reimbursement, and timing.

How does pet insurance usually work?

Many pet insurance policies work on a reimbursement basis. You receive care from a veterinarian, pay the bill, and submit an itemized invoice and requested medical records to the insurer. If the expense is eligible, the insurer calculates reimbursement under the plan’s deductible, percentage, limit, and terms. Some products or providers may use a different payment process. The policy does not decide which care the pet receives. It decides whether and how an eligible veterinary expense is reimbursed after the treatment occurs.

What is the difference between accident only and accident and illness coverage?

Accident only coverage is designed for eligible injuries caused by unexpected events, such as a swallowed object or a broken bone. Accident and illness coverage can add eligible newly occurring illnesses, subject to the plan’s definitions, exclusions, waiting periods, and limits. Neither name means every veterinary expense is included. Routine care, dental treatment, hereditary or congenital conditions, behavioral care, prescription food, and other categories vary. The useful comparison starts with the events included, then examines the exclusions and reimbursement structure.

Are preexisting conditions covered by pet insurance?

Most pet insurance plans exclude at least some preexisting conditions. The policy definition may look at treatment, veterinary advice, a diagnosis, or signs and symptoms that appeared before coverage began or during a waiting period. That means a condition can be considered preexisting even if the final diagnosis came later. Some carriers distinguish curable from incurable conditions or apply other rules, but treatment varies by policy and jurisdiction. Medical records and the exact timeline are central to the decision, so the wording deserves attention before enrollment.

What are pet insurance waiting periods?

A waiting period is the time stated in the policy that must pass before some or all coverage begins. Accident, illness, orthopedic, or other benefits can have different timelines, depending on the product and jurisdiction. A condition that begins during an applicable waiting period may be excluded even if treatment happens later. Waiting periods are not identical across plans, and state rules can affect them. Comparing only the effective date without reading the specific waiting periods can create an incomplete picture of when the policy starts responding.

How do deductibles and reimbursement percentages work?

The deductible is the eligible amount you absorb before reimbursement is calculated, while the reimbursement percentage determines the insurer’s share of remaining eligible expenses. Plans may use an annual or per condition deductible, and limits may apply annually, per incident, or over the pet’s lifetime. Excluded expenses are removed before the math is finished. Two plans with the same reimbursement percentage can therefore produce different results. Compare the deductible method, eligible expense definition, percentage, limit, and exclusions as one package rather than separate numbers.

Does pet insurance include routine and preventive care?

Routine care is not automatically included in every pet insurance policy. Some carriers offer wellness or preventive packages for items such as annual exams, vaccines, screening, flea or heartworm prevention, dental cleaning, or spay and neuter procedures. These benefits may operate through a schedule or allowance and can be separate from accident and illness coverage. Compare the added premium with the benefit structure and the care you expect to use. A wellness feature is not a substitute for understanding the accident and illness portion of the plan.

Ready to make pet coverage clearer?

Tell us about your pet and the kind of plan you want to compare.

Prefer to talk? Call +1 802-GOT-RIZA · Sun to Sat, 8am to 8pm ET